PRIVACY POLICY

Thank you for choosing Superpdf Pro (“the App”, “we”, “us”, or “our”). Please read this Privacy Policy carefully before using our services.

By installing or using the App, you acknowledge that you have read, understood, and agreed to this Policy, including how we collect, use, store, and protect your personal information.

We are committed to safeguarding your privacy and comply with applicable data protection laws and regulations, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

Depending on how you use the App, we may collect the following information:

• User-provided information: When you contact us for feedback or support, we may collect your email address and related details to assist you.
• Device information: We collect device model, OS version, identifiers (e.g., IDFA, Android ID), IP address, app version, and screen size to ensure compatibility and optimize performance.
• Usage data: Includes app interactions, feature usage, crash/error logs, and diagnostic data, used solely to improve stability and user experience.
• Document metadata: When viewing, editing, or scanning files, we may process metadata such as file type, size, and page count to enhance performance. We do not access or read actual file content.
• Camera and photo access: Used only when you use the scan-to-PDF feature. All image processing occurs locally on your device and is not uploaded unless you explicitly choose to share or back up files.

2. How We Use Information

We use collected data to:

• Provide and maintain key features (PDF viewing, editing, annotation, scanning, merging, encrypting).
• Improve performance and user experience through aggregated analytics.
• Diagnose issues and ensure app stability.
• Respond to user inquiries and technical support requests.
• Conduct anonymized analysis for product improvement and market insights.
• Show advertisements or personalized content (if applicable).
• Fulfill legal obligations or respond to lawful requests.

3. Cookies and Tracking Technologies

The App itself does not directly use cookies. However, integrated third-party SDKs (ads/analytics) may collect identifiers such as Advertising ID for ad relevance and performance measurement.

You can manage or disable tracking and ad personalization in your device’s system settings.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. Information may only be shared when:

• You explicitly consent (e.g., linking cloud storage).
• It is necessary for technical support or service functionality.
• Required by law, regulation, or legal processes.
• Related to business transfers (e.g., merger or acquisition).
• Shared in anonymized form for statistical analysis or performance insights.

5. Third-Party Services and SDKs

PDFly may integrate third-party SDKs to deliver advertising, analytics, or crash reporting:

• Google AdMob – Advertising and analytics
• Pangle SDK – Video and native ads
• TopOn Mediation SDK – Ad mediation and optimization

Each third-party provider may collect data per their own privacy policy. We recommend reviewing those policies for details.

6. Data Storage and Protection

• Local storage: Your scanned and edited PDF files remain stored locally on your device unless you manually share or back them up.
• Retention: We keep only the data necessary for operation (e.g., crash reports) and delete or anonymize it once no longer required.
• Security: All data transmissions use encrypted HTTPS. We implement strict access controls to prevent unauthorized access.
• Password-protected PDFs: Passwords you set are embedded in your local files and never transmitted to our servers.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent (e.g., revoke permissions, disable ads).
• Request data portability and restrict processing (where applicable).
• Object to marketing or data processing.

California residents also have the rights to know, delete, opt out of “sale/sharing,” and be free from discrimination.

To exercise these rights, contact us at 📧3408049702@qq.com.

8. Children’s Privacy

PDFly is designed for general audiences and not directed to children under 16.

We do not knowingly collect personal data from minors. Users under 18 should use the App only with parental consent.

9. International Data Transfers

Your information may be processed on servers located outside your country of residence.

We implement safeguards (such as Standard Contractual Clauses) to ensure data protection consistency across regions.

10. Policy Updates

We may update this Privacy Policy periodically. Any major changes will be communicated in the App before taking effect.

Continued use of PDFly after changes means you agree to the updated terms.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:📧 3408049702@qq.com

12. Effective Date

This Privacy Policy is effective as of 2026.02.09.